Our products are dispatched from Australia.

Delivery times may vary depending on the customer's location, product and courier service. Customers will receive the relevant delivery information during the checkout process where available.

Orders are generally processed as quickly as possible after successful payment. Processing times may vary depending on the product and order volume.

Where tracking is available, tracking information will be provided after the order has been dispatched.

If you need to return a product, please contact us before sending anything back. Returns are handled according to our applicable return policy and Australian Consumer Law.

Please contact us as soon as possible with your order number and clear photos of the product and packaging. We will review the issue and provide an appropriate solution.

Please contact us as soon as possible if you want to cancel your order. Cancellation may not be possible once your order has been processed or dispatched.

Sale pricing does not remove or limit customers' rights under applicable Australian Consumer Law.

You can contact our support team through our Contact Us page or email us at info@reeftech.au.